Purchased a wood stove online for pick up in a NC store. The entire process was very smooth. When we went into the Hendersonville, NC store (#1383) the sales assoc, Lindsey and the store mgr, Greg were THE BEST. Quality customer service, friendliness and assisted us with multiple things. We are moving soon to this area of the country and are very pleased to know there are attentive and professional people to interact with.