After getting the run around from Anderson window for a missing part on one of their windows that I ordered through Home Depot in Annapolis md. I am very appreciative of the courteous and professional assistance that I received from Fran and Marco in customer service and Laura in Windows & doors. Marco avoided a long wait on the phone for me & put me right thru to Laura in windows & made sure I was reaching the right dept & person. Laura is following up on the order with Fran in customer service to track the order that Anderson windows can’t seem to locate. I will return to Home Depot for the purchase of more windows in the near future because of their excellent customer service.