Ross, Miami Fl 305-379-5339 downtown Miami. Loss prevention employee whose name I do not know should stop following customers at the store. She is a lady of dark skin, wears glasses and has an unpleasant voice like the character Tasmanian devil. jhe was behind my back several times I did not know she was there, when I turned around she scared me to death because she looked like a monster. I got nervous when I am followed at the store I have been shopping at Ross for 20 years, I's rather go to stores where I feel at ease, I am not a thief, I am a decent person. Ross has lots of competition I can go other stores that sells the same items.I s that what Ross wants?