Ann Summers Customer Survey Contest: Win £250 Gift Card

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Emily, Cardiff If you get to

Emily, Cardiff
If you get to see this,
I’d just like to say a big thank you,
from the time I called the store till,
the time I got to the store!
Absolutely wonderful!
Easy as pie!

Posted by Anonymous on 26 November 2018 - 12:34pm
Served by Teona in Enfield

Served by Teona in Enfield who was helpful polite and informative. Very pleasant and approachable

Posted by Anonymous on 21 November 2018 - 2:41pm
I was served by Tina in the

I was served by Tina in the Ann Summers shop on Wardour street. She was extremely friendly and helpful.

Posted by Anonymous on 19 November 2018 - 2:48pm
Tins served me at the shop on

Tins served me at the shop on Wardour street. She was really friendly and helpful. She made me feel very at ease

Posted by Anonymous on 19 November 2018 - 2:45pm
I visited the white rose Ann

I visited the white rose Ann Summers shop and bought a lovely silk pj set. The lady who served me was very chatty and nice to me and made it enjoyable.

Posted by Anonymous on 18 October 2018 - 1:13pm
Visited the trafford centre

Visited the trafford centre shop today was a little shy but Karen came along and was absolutely fantastic, very helpful and made me relaxed and welcome

Posted by Anonymous on 12 October 2018 - 1:09pm
I VISITED THE METRO CENTER

I VISITED THE METRO CENTER SHOP TODAY SARA WAS THE VERY NICE LADY WHO HELPED ME WITH MY OUT FITS WHICH LOOK FAB THANK YOU SO MUCH XX

Posted by Anonymous on 7 October 2018 - 12:19pm
I am pleased to rate Ann

I am pleased to rate Ann Summers from Centre Court Shopping Centre Wimbledon with 5 stars. The girls are delivering amazing customer service and they do all the best to satisfy your request.
I went there to buy little gifts for the girls who would attend my daughter's Hen Party.
Vic, the customer assistant was so excited in helping me to find the right stuff and she also gave me 14 ann summers small size bags with no charge for all the girls.
Well done and I wish all the best to Wimbledon team.

Posted by Anonymous on 8 September 2018 - 7:05am
I was served by a lovely

I was served by a lovely sales girl, who really did hit the spot
She was sweet and genuine, and got a new sales girl did verry
Well and was wonderfully informative about each item.
And really helped me find what I was looking for.
So thank you Taylor for helping me find what I needed.

Posted by Anonymous on 25 August 2018 - 9:29am
I went to the Ann Summers in

I went to the Ann Summers in the bull. I went to exchange some things that I had brought. Hayley served me. I have to say the service was very good. Everyone one of staff was so helpful, also very egar to help. The bra service is excellent. I give a big thumb's up to the manager of this store. Keep the good work.

Posted by Anonymous on 6 August 2018 - 6:59am
I visited the Ann Summers in

I visited the Ann Summers in Milton Keynes.
Holly was amazing! She said that she had only been there for a week and she already knew the details of all the products. She was very helpful and made me feel very comfortable. She was a delight.

Posted by Anonymous on 30 July 2018 - 3:59am
The first time I went to Ann

The first time I went to Ann Summers - absolutely brilliant - the girls were extremely helpful.
I came away with beautiful lingerie and was surprised at the quality and range of ordinary but extremely lovely lingerie available in a whole range of sizes. I could not wait to shop there again and did quite quickly The next time, however - which is the time I am commenting now was not so good, the girl who served me named Charlene was a lovely girl and although she made a till error - quickly and efficiently put it right, and went out of her way to help me find what I was looking for.
I did have to exchange an item which I did the same day and the other girl there on( 3rd July 2018) dealt with this - there was a bit of difficulty which did get sorted out but she was quite impolite about it .
which made me feel awkward, and not wanting to shop there again. I said bye to both girls but only Charlene replied, somehow the incident of the exchange had made the other girl have an attitude problem. I am not a difficult customer and have never experienced a problem anywhere in the whole of my life, but as a paying customer who ultimately funds the staff's wages along with other customers feel that perhaps more training is needed for a certain member of your staff, at the same time I would not like the girl to get into trouble as jobs are hard to come by and it may be that she was having a bad day or experiencing some other problems.

Posted by Anonymous on 23 July 2018 - 6:29am
Zoe in the Limerick store was

Zoe in the Limerick store was fantastic with advice re bra fittings.

Posted by Anonymous on 15 July 2018 - 3:26pm
I have just had my second

I have just had my second visit to a Ann Summers store and find the staff very helpful, however I had a 15% voucher code but was informed that I could not use it in the store, however this could be used online. What a pity that shops are being penalized by not being able to accept the vouchers. I would not like to do all my shopping on line, the personal touch is much better.

Posted by Anonymous on 5 July 2018 - 12:42pm
I went to bullring over the

I went to bullring over the weekend, to get my bra size measured by hair, she was a very lovely and supportive.

Posted by Anonymous on 25 June 2018 - 7:16am
I visited Ann Summers last

I visited Ann Summers last week for the first time because I was unable to find what I was looking for at major department stores in the town. it was with hesitation, but I was amazed to find that it was not only about erotic lingerie but also had a full range of excellent quality beautiful lingerie at really competitive prices.
I was served by a young lady assistant called Corren who went the extra mile to help me find what I wanted and continued to help throughout my whole purchase experience - friendly, helpful and completely professional. I will certainly shop there again and look at Ann Summers online website too.

Posted by Anonymous on 25 June 2018 - 3:28am
Blackburn store served by Mo

Blackburn store served by Mo who is always so helpful goes above and beyond to help choose or find my garments.
Love the store good vibe friendly happy staff that are extremely helpful a big Thank You from happy shopper

Posted by Anonymous on 18 May 2018 - 11:05am
Amazing branch in Hounslow,

Amazing branch in Hounslow, always welcoming. The girls always help me to find what I’m looking for. Special thanks to Jenna. Xxx

Posted by Anonymous on 13 May 2018 - 5:39am
It was my first time in the

It was my first time in the store and they way very helpful

Posted by Anonymous on 23 February 2018 - 9:54am
WENDY LEIWS AT THE

WENDY LEIWS AT THE WOLVERHAMPTON SHOP WAS SO NICE AND HELPFUL. THIS WAS MY FIRST TIME IN A ANN SUMMER SHOP AND WENDY HELP ME GET MY SIZE RIGHT AND MADE ME FEEL THAT I WAS A SPECIAL LADY, SO BECOUSE OF THIS I WOULD GO BACK TO THIS SHOP AGAIN,,THANK YOU WENDY YOU MADE MY DAY.

Posted by Anonymous on 15 February 2018 - 9:31am
great shop and great

great shop and great service,very helpful, best store I have visited.

Posted by Anonymous on 14 October 2017 - 7:15am
I would Like to say A big

I would Like to say A big Thank you for Kat, she exceed my expectations about this shop service. The way she is dealing with customers is amazing, she knows how to make them smile and that is one of the most important things while working in customer service. As I have experiense in this industry I definitely know that is hard to find people who understand and do their job in proper way. This lady made my day. When I came back the next time she recognised me and asked me about my privious bought item, which means that she cares about her customers and I'm happy about it. Well done Kat from
Peterborough shop!

Posted by Anonymous on 20 March 2017 - 2:25pm
Hey are very helpful and so

Hey are very helpful and so nice and I will be using the shop again

Posted by Anonymous on 12 December 2016 - 1:34pm